It's always great to hear from you.

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We understand that it's not always convenient for you to stop by the branch, so we make it easy for you to get in touch with us in a variety of ways:

Unsecured Email: (Use for general questions; no confidential member information included.)

Secure Email: (You will be asked to register for secure e-mail and will need to enter your e-mail address and password. Use secure e-mail when including your member number, social security number or any other confidential information.)

Local Phone: 503-588-0211

Toll-free Phone: 1-877-695-8321

Fax: 503-371-7323

Mail: P.O. Box 2227, Salem, OR 97308

Physical Address:
631 Winter Street NE
Salem, OR 97301

Lobby Hours: Monday - Friday, 9:00 a.m. to 5:30 p.m.
Drive Up: Monday - Thursday, 8:00 a.m. to 5:30 p.m., Friday, 8:00 a.m. to 6:00 p.m.

Lost or Stolen VISA® Credit or VISA® Debit Card?

During Business Hours
Phone: 503-588-0211
Toll-free: 1-877-695-8321

After Business Hours
VISA® Credit Card: 1-800-682-6075
VISA® Debit Card: 1-800-554-8969

If you're not a member and you'd like to enjoy the Heritage Grove difference, we'd be happy to get you enrolled today. You can also enroll online.

Customer Identification Program Notice

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