Help when and where you need it.

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If your VISA® Debit or Credit Card is misplaced or stolen, having an advocate by your side is critical. That's why we've got a way for you to talk with someone both during business hours and after to report a missing card and to keep other people from using it.

During Business Hours

Phone: 503-588-0211
Toll-free: 1-877-695-8321

After Business Hours

Lost/Stolen VISA® Credit Card: (US) 1-888-297-3416, (International) 1-206-389-5200
Lost/Stolen VISA® Debit Card: 1-800-472-3272

The sooner you contact us the more quickly we can get to work on canceling your old card and issuing you a new one.

If you're not a member and you'd like to enjoy the Heritage Grove difference, we'd be happy to get you enrolled today. You can also enroll online.

Customer Identification Program Notice

Lost or Stolen VISA<sup>®</sup> Debit or Credit Card